Privacy Policy

Privacy Policy

Introduction

Welcome to https://lone-tree-autism-spectrum-disorder-therapy.denvermentalhealthcare.com (referred to as “Lone Tree Autism Spectrum Disorder Therapy,” “we,” or “our” in this document). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains our practices regarding the collection, use, and disclosure of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://lone-tree-autism-spectrum-disorder-therapy.denvermentalhealthcare.com.
  2. Any mobile applications or software we develop and make available for download.
  3. Services provided through our platform, such as therapy sessions, counseling, and support groups.
  4. Interactions with our team via email, phone, or other communication channels.

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides how we handle your data when:

  1. You sign up and use our applications or services as an authorized user.
  2. You visit our websites that refer to this Privacy Statement.
  3. We communicate with you via email, phone calls, text messages, or other channels.

Personal Data Collection

We collect several types of personal information to enhance your experience and improve our services:

  1. Account Information: Details related to your user account, including usernames, passwords, and profile settings.
  2. Payment Information: Data required for processing payments, such as credit/debit card numbers, billing addresses, and payment history.
  3. Financial Information: This may include bank account details, investment portfolios (if applicable), or other financial records necessary for services we provide.
  4. Purchase Information: Details about products or services you’ve purchased from us, including quantities, prices, and purchase dates.
  5. Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses, device IDs, and location data from mobile apps.
  6. Location Data: Information about your physical location when using our location-based services or when you choose to share it.
  7. Feedback and Reviews: Comments, suggestions, and ratings you provide to help us improve our services.
  8. Social Media Information: If you interact with us on social media platforms, we may collect data from those platforms, including your public profile information and content you choose to share.
  9. Product Information: Details about products or services you’ve shown interest in or purchased, which helps us personalize your experience.

We gather this data through various methods, including direct user input, tracking technologies, analytics tools, and third-party service providers.

Cookies

Our website uses cookies to enhance user experience and gather analytics:

  1. Strictly Necessary Cookies: These are essential for the basic functionality of our site, allowing you to navigate and access secure areas.
  2. Preference Cookies: We use these to remember your preferences, such as language settings and display options.
  3. Analytics Cookies: They help us understand how visitors engage with our site, providing insights for improvement and personalization.

Users can manage their cookie choices through our Cookie Manager, allowing you to control which types of cookies are accepted.

Retention and Deletion

We retain personal data only for as long as necessary or permitted by law:

  1. Data required for the provision of services and maintenance of user accounts is kept until the account is inactive.
  2. Financial and payment information may be retained for a period beyond initial service provision to meet accounting, tax, and legal obligations.
  3. We periodically review and delete or anonymize data when it is no longer needed for the purposes collected, ensuring compliance with applicable laws.

Security Measures

We have implemented robust security measures to safeguard your personal information:

  1. Encryption: We use encryption protocols for data in transit and at rest to protect against unauthorized access.
  2. Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards to process data on our behalf.
  3. Access Controls: Our systems have access controls in place to restrict access to personal information based on the principle of least privilege.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under 18 years of age. If we learn that we have collected such data, we will take steps to delete it and inform you through our website.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  1. Access: You can request access to the personal data we hold about you, along with information about how it is being used.
  2. Rectification: You have the right to request corrections if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): In certain circumstances, you can ask for the deletion of your data.
  4. Restriction: You may request restrictions on the processing of your data under specific conditions.
  5. Data Portability: You have the right to receive a copy of your data in a structured format, portable enough to use with another controller.
  6. Objection: You can object to the processing of your data for specific purposes, such as marketing or profiling.
  7. Non-Discrimination: You cannot be discriminated against for exercising your data protection rights.
  8. Filing Appeals/Complaints: You have the right to lodge a complaint with a supervisory authority if you believe your privacy rights have been infringed upon.

To exercise any of these rights, please contact our Data Protection Officer using the details provided in the “Contact Us” section below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

Contact Us

For any inquiries, requests for data access or correction, unsubscribe requests, or feedback regarding our privacy practices:

Email: contact@lone-tree-autism-spectrum-disorder-therapy.denvermentalhealthcare.com

Postal Address: Lone Tree Autism Spectrum Disorder Therapy, [Address], [City, State, ZIP Code]

We aim to respond promptly to all legitimate requests.